| 1 |
Timetable cropped |
1 Visibility of System Status |
4 |
| 2 |
Journey Planner to Timetable (New Tab) |
3 User Control and Freedom |
2 |
| 3 |
Journey Planner Icons |
7 Flexibility and Efficiency |
2 |
| 4 |
Buying ticket without choosing specific location - no error message |
5 Error Prevention |
4 |
| 5 |
Confusing Wording with closing chatbot |
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1 |
| 6 |
Multi-Journey Smartlink Card - old ui / inconsistent |
4 Consistency and Standards |
1 |
| 7 |
Journey Planner location change? |
3 User Control and Freedom |
2 |
| 8 |
Basket (code displayed on front end) |
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| “delivery:eticket” |
4 Consistency and Standards |
4 |
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| 9 |
Scrolling for everything |
7 Flexibility and Efficiency |
3 |
| 10 |
Contact Us page “You might also like” is misalligned |
4 Consistency and Standards |
1 |
| 11 |
Basket - no locations of the ticket |
6 Recognition rather than Recall |
4 |
| 12 |
Payment Details |
4 Consistency and Standards |
1 |
| 13 |
Expires end swapped with |
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