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Introduction to UX Writing

anything thats digital that has words

copywriting is marketing driven

UX writing is taking the context of contexts, needs and behaviour

Simple Language

Language that doesn't cause the user to slow down or reread.

Bold (no more than 30% of text) and Headings

Bulletpoints

Callouts

Visuals

Experience and Engagement

Sign Up Forms - explain why the customer is doing it

Register (booking / more info needed) vs Sign Up (quick) vs Join (community)

Contact Us

Error message - can be the last straw if they are unclear

  1. Explain simply and clearly that there is a problem.